Web Application is Down

Date: January 9
Time: Approximately 10:24–10:50 AM EST

What happened

Earlier today, a routine update caused a temporary issue that prevented the Assembly app from loading correctly. During this window, users may have seen a blank screen when trying to access the product.

Impact

• All users were briefly unable to access the app
• No data was lost or affected in any way
• The issue was limited strictly to availability and visibility

Resolution

Our team quickly identified the update as the source of the issue and rolled back to a stable version. Full service was restored within about 25 minutes.

What we’re doing next

While the issue was resolved quickly, we’re taking steps to ensure this doesn’t happen again:

• Adding automated checks to confirm the app loads correctly before updates go live
• Introducing faster, automated rollback mechanisms to reduce recovery time even further
• Strengthening validation around future frontend changes

What went well

• The issue was identified quickly
• The rollback restored service fully
• Our team responded and coordinated efficiently

Our commitment

We take reliability seriously and apologize for the disruption. Thank you for your patience, and please know we’re continuing to improve our systems to make Assembly even more dependable.

If you have any questions or noticed anything unusual, feel free to reach out to our support team.

— The Assembly Team